Terms of Service & Firm Agreement

These terms govern use of Edvancate by tutoring businesses (“Firm,” “you”) and their authorized users. Edvancate is operated from Vernon, British Columbia, Canada. By creating or using a Firm account, you agree to these terms. If you do not agree, do not use the service.

1. The service

Edvancate provides software to manage students and sessions and to generate draft parent communications using AI. Features may change over time. The service is provided to businesses, not to consumers or students directly.

2. Roles and responsibilities

The Firm is the party responsible for the personal information it enters (the “controller”). Edvancate processes that information on the Firm’s behalf (the “service provider”). As a condition of using Edvancate, the Firm represents and agrees that it will:

• Obtain all required consent — including, for any student who is a minor, consent from a parent or legal guardian — before entering that person’s information into Edvancate or generating communications about them.
• Have the legal authority and a lawful basis to collect, use, and store the information it enters.
• Keep the information reasonably accurate and current.
• Give access only to its own authorized managers and tutors, and keep credentials secure.
• Use generated content responsibly, reviewing every AI draft before sending or relying on it.
• Comply with applicable privacy laws (including PIPEDA and BC PIPA) in its own collection and use of personal information.

3. Consent for minors

Edvancate does not obtain consent from students or guardians.The Firm is solely responsible for obtaining and maintaining any parental or guardian consent required to record a minor’s information and to generate communications to guardians. The Firm confirms it has this consent when it creates its account and on an ongoing basis for each student it adds.

4. Acceptable use

You agree not to misuse the service: no unlawful content, no attempting to access another firm’s data, no probing or breaching security except as expressly authorized, no uploading malware, and no using the service to harass or harm. We may suspend accounts that violate these terms or put others at risk.

5. AI output — no guarantee

AI-generated emails and summaries are drafts. They may contain errors, omissions, or inaccuracies, and they are not professional, legal, medical, or educational advice. The Firm is responsible for reviewing and approving any content before it is sent or used. Edvancate is not responsible for content the Firm chooses to send.

6. Data processing & sub-processors

Edvancate stores and processes Firm data using sub-processors including Supabase (database and file storage), Vercel (hosting), and Anthropic (AI generation). These providers may process data outside Canada, including in the United States. We apply security measures described in our Privacy Policy, notify the Firm of security breaches affecting its data as required by law, and delete the Firm’s data when its account is deleted.

7. Confidentiality

We treat Firm data as confidential and use it only to provide and secure the service. We do not sell it and do not use student data to train AI models.

8. Disclaimer of warranties

The service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure against every threat.

9. Limitation of liability

To the maximum extent permitted by law, Edvancate and its owner will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill, arising from use of the service. To the maximum extent permitted by law, our total liability for any claim relating to the service will not exceed the greater of (a) the amount the Firm paid for the service in the three months before the claim, or (b) CAD $100.

10. Indemnification

The Firm agrees to indemnify and hold harmless Edvancate and its owner from any claims, damages, or costs (including reasonable legal fees) arising from the Firm’s use of the service, including the Firm’s failure to obtain required consent(including parental/guardian consent for minors), the Firm’s breach of these terms, or content the Firm enters or sends.

11. Termination

Either party may end the relationship at any time. On termination or account deletion, the Firm’s data is deleted as described in the Privacy Policy. Sections that by their nature should survive (including 5, 8, 9, and 10) survive termination.

12. Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts of British Columbia have jurisdiction, subject to any applicable mandatory consumer or privacy protections.

13. Changes

We may update these terms. Continued use after a material change means acceptance. The “last updated” date reflects the current version.

14. Contact

evtellectual@gmail.com — Edvancate, Vernon, British Columbia, Canada.